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Hotel Valencia Santana Row San Jose, San Jose
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Key details
About the Hotel
355 Santana Row,
San Jose,
California,
United States of America,
95128,
California
Hotel Valencia Santana Row greets guests with an elegant Mediterranean-inspired façade and custom-designed interiors featuring seductive lighting, textured walls, and designer wood furniture in the heart of Silicon Valley's Santana Row entertainment district.
Luxurious Room Features
The 216 rooms at Hotel Valencia Santana Row feature Italian white virgin marble bathrooms, custom-designed beds, and 50-inch flat-panel HDTVs. Spacious bathrooms offer large walk-in showers, separate soaking tubs, double sinks, and vanity areas.
Dining and Entertainment Venues
Oveja Negra restaurant serves tapas with modern twists, while Vbar offers an ultra-hip lounge atmosphere with flat-panel TVs and state-of-the-art sound system. Cielo rooftop bar provides views of Santa Cruz Mountains.
Wellness and Events
The property features a 24/7 fitness center with Peloton bikes, a heated outdoor pool, and 4000 square feet of event space including a 2,200-square-foot ballroom.
Strategic Silicon Valley Location
Located 6 miles from Mineta San Jose International Airport and 10 minutes from AmTrak, Hotel Valencia Santana Row provides access to Silicon Valley corporations including Apple, PayPal, and Netflix.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Internet
Internet access
Parking
USD 45 per day
Baggage storage
24-hour services
24-hour reception
General
No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Sports & Fitness
Fitness center
Services
Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Jacuzzi
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
355 Santana Row,
San Jose,
California,
United States of America,
95128,
California
Map view
355 Santana Row,
San Jose,
California,
United States of America,
95128,
California
City landmarks
Garden
Municipal Rose Garden
1.3
mi
Museums
Rosicrucian Egyptian Museum
1.6
mi
Store
Zanotto's Family Market
1.0
mi
Garden
Rose Garden
1.4
mi
3777 Stevens Creek Blvd Unit 300
Vino Artist
1.1
mi
Golf Course
Pruneridge Golf Club
1.1
mi
Events
Ainsley House
2.2
mi
500 El Camino Real
Buck Shaw Stadium
2.1
mi
1889 Market St
Harris-Lass Historic Museum
1.5
mi
Los Gatos Creek
1.5
mi
Church
Mission Santa Clara de Asis
2.0
mi
Libraries
Central Park Library
2.0
mi
Museums
De Saisset Museum
2.2
mi
Church
Coachella Valley Church
1.9
mi
Church
San Jose Quaker Meeting House
1.8
mi
Spa Center
Saigon Spa
1.8
mi
Stadiums
PayPal Park
2.5
mi
Parks
Central Park
2.1
mi
El Camino Real and Lincoln Street
Statue of Saint Clare
2.2
mi
Museums
Triton Museum of Art
2.5
mi
Museums
The Tech Interactive
3.3
mi
51 N Central Ave
Campbell Historical Museum
2.3
mi
Stadiums
SAP Center
2.7
mi
Museums
Children's Discovery Museum of San Jose
3.1
mi
Parks
Campbell Park
2.4
mi
43 Sunol St
Shri Krishna Vrundavana Temple
2.4
mi
Nearby
525 S Winchester Blvd North San Jose
Winchester Mystery House
1800 ft
Shopping Area
Santana Row
100 ft
Mall
Westfield Valley Fair
1800 ft
Museums
American Firearms Museum
1700 ft
Restaurants
V Bar at Hotel Valencia
0 ft
355 Santana Row
Ozumo Santana Row
0 ft
355 Santana Row Suite #1010
Cielo
0 ft
355 Santana Row
Left Bank Brasserie Santana Row
400 ft
377 Santana Row Ste 1100
Maggiano's Little Italy
900 ft
3055 Olin Ave Ste 1000
Pizza Antica
300 ft
334 Santana Row Ste 1065
Rosie McCann's
500 ft
355 Santana Row Ste 1060
The Counter Santana Row
600 ft
3055 Olin Ave Ste 1035
Straits Cafe
300 ft
333 Santana Row Suite 1110
Sino Restaurant and Lounge
400 ft
377 Santana Row Ste 1000
Starbucks
500 ft
2855 Stevens Creek Blvd Valley Fair Mall 1329
Reviews and Ratings
Feedback from previous guests about their experience.
58%
enjoyed the hotel and would happily stay again
5.8/10
Guest rating
Rooms
7.2
Location
9.2
Service
6.0
Dining
6.2
Guest reviews
5.8/10
based on 5 reviews
8.8
8.8/10 based on 146 reviews
Gary
United States of America,
March
2025
7.4/10
I had a wonderful experience at Hotel Valencia Santana Row, primarily due to the excellent location filled with shops and dining options. The staff's warmth made a significant impact on my stay, though I did encounter a few hiccups with the reception service. Overall, the beautifully decorated room and delicious breakfast certainly made up for any minor issues I faced.
Rooms
6.0
My room was spacious and attractively decorated, providing a comfortable atmosphere. However, I noticed the bathroom could use some updates, as the small tub and worn sink didn't match the room's overall decor.
Service
6.0
While the staff displayed professionalism and enthusiasm, my experience with the reception was less than ideal, as they seemed rushed and forgetful at times. Despite that, I appreciated the genuine effort from most of the staff during my stay.
Location
10.0
The location is superb, surrounded by vibrant shops and eateries. I felt very safe exploring the area, and the convenience of being in the heart of Santana Row was a major plus.
Dining
8.0
Breakfast was a delicious highlight, featuring a good variety of options, although I would have enjoyed a bit more selection. The food quality made for a positive start to each day.
Facilities
7.0
While the hotel had great amenities like a well-equipped gym and a lovely pool area, I found the rooftop bar frequently booked for private events during my stay, limiting access for guests.
Lawrence
United States of America,
March
2025
6.0/10
My stay at Hotel Valencia was mostly enjoyable, with a lovely location and clean, spacious rooms. However, I had some hiccups with the check-in process, and the staff's attitude wasn't always great. The amenities like the pool and jacuzzi were nice, but the restaurant left a lot to be desired.
Rooms
8.0
The room was spacious and well-decorated, though I did have issues with the initial room not being ready upon arrival. I recommend asking for rooms that face the courtyard for a quieter experience.
Service
6.0
The service was a mixed bag. While some staff were friendly and accommodating, others at the front desk could improve their friendliness and efficiency.
Location
8.0
The hotel is perfectly situated in Santana Row, with tons of restaurants and shopping options nearby, which made it super convenient. I felt safe walking around the area.
Dining
6.0
Breakfast was decent but had limited options. I found the dinner at the hotel restaurant disappointing. It was a shame since the restaurant had a nice ambiance.
Facilities
7.0
The amenities, like the clean pool and hot jacuzzi, were really enjoyable. However, there were issues with noise in common areas, especially during the evening hours.
Brandon
United States of America,
March
2025
6.2/10
My stay at Hotel Valencia Santana Row was quite enjoyable, though it came with a few quirks. The location is fantastic, with plenty of shops and restaurants nearby. The service was great, but I found the breakfast options a bit misleading. Overall, I appreciated my time there while feeling it could use a bit of updating.
Rooms
8.0
I stayed in a Deluxe King Room that was great, complete with a balcony and a comfortable bed. However, I've noticed that the rooms could use a little revamp.
Service
8.0
The staff was welcoming and efficient, contributing positively to my stay. Yet, I felt the greeting could be a bit more gracious.
Location
10.0
The hotel is perfectly positioned in the heart of Santana Row, which is ideal for exploring shops and dining options.
Dining
6.0
While I found the recommendation for breakfast a bit confusing—being directed to a bakery rather than a proper breakfast place—it was nice to have dining options close by.
Facilities
8.0
The hotel's amenities, like the pool and hot tub, were enjoyable, but the overall commercial vibe of the area might not appeal to everyone.
Elmer
United States of America,
February
2025
5.0/10
I had an interesting stay at Hotel Valencia Santana Row. While the location was convenient and the hotel itself was attractive, I encountered some issues with the service that left much to be desired. The noise from the street was distracting at night, and the staff's attitude during check-in was less than welcoming.
Rooms
8.0
The room was stylish and clean, but it had some dust and spiderwebs in the air vents. The bed was comfy, making it a pleasant space despite those minor issues.
Service
5.0
Some staff members were fantastic, but overall, the service felt inconsistent. I experienced a lack of helpfulness at check-in and was disappointed with the overall hospitality level.
Location
9.0
The hotel's location in Santana Row was perfect for shopping and dining. It felt safe to walk around, and it was conveniently close to the airport.
Dining
6.0
I found the breakfast to be okay, but it was definitely not on par with what I would expect from a boutique hotel.
Facilities
7.0
The hotel offers great facilities like a pool, hot tub, and valet parking. However, I think there's room for improvement in housekeeping.
Ethel
United States of America,
December
2024
5.2/10
My stay at Hotel Valencia Santana Row was pretty mixed. The location is fantastic, right in the heart of Santana Row with plenty of shops and restaurants nearby. But the service left a bit to be desired, as I experienced some hiccups during check-in and with staff responses. The rooms were clean and comfortable, but noise from neighbors did disrupt my nights. Overall, while I enjoyed the amenities and proximity to attractions, some service aspects definitely need improvement.
Rooms
6.0
The room I initially had was dark and uninviting, but I did get a clean and spacious room after a change. However, noise from neighbors was a concern during my stay.
Service
5.0
The staff were polite, but they seemed overwhelmed and not very helpful. I felt like important information about amenities was not clearly communicated.
Location
9.0
The location is a major plus, with lots of great shops and restaurants all around. It's perfect for walking and exploring.
Dining
5.0
Breakfast could use improvement—what was suggested as a breakfast spot turned out to be just a bakery. The actual offerings at the hotel were subpar.
Facilities
7.0
The hotel has good facilities including a pool and valet service, but there were some operational issues that could use better management.
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