Hotel Valencia Santana Row, San Jose - Reviews, Room Options & Prices 2025

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About the Hotel

355 Santana Row, San Jose, California, United States, 95128

“Santana Row offers amazing shopping and dining options right outside the hotel.”view full review

Hotel Valencia Santana Row greets guests with an elegant Mediterranean-inspired façade and custom-designed interiors featuring seductive lighting, textured walls, and designer wood furniture in the heart of Silicon Valley's Santana Row entertainment district.

Luxurious Room Features

The 216 rooms at Hotel Valencia Santana Row feature Italian white virgin marble bathrooms, custom-designed beds, and 50-inch flat-panel HDTVs. Spacious bathrooms offer large walk-in showers, separate soaking tubs, double sinks, and vanity areas.

Dining and Entertainment Venues

Oveja Negra restaurant serves tapas with modern twists, while Vbar offers an ultra-hip lounge atmosphere with flat-panel TVs and state-of-the-art sound system. Cielo rooftop bar provides views of Santa Cruz Mountains.

Wellness and Events

The property features a 24/7 fitness center with Peloton bikes, a heated outdoor pool, and 4000 square feet of event space including a 2200-square-foot ballroom.

Strategic Silicon Valley Location

Located 6 miles from Mineta San Jose International Airport and 10 minutes from AmTrak, Hotel Valencia Santana Row provides access to Silicon Valley corporations including Apple, PayPal, and Netflix.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Traditional King Room

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Traditional Double Room

Max:

2 persons

33 m²

Bed options:

2 Double beds

Coffee machine

Heating

room details

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Deluxe King Room

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A guide to all available transportation options

City Centre

San Jose 5.2 km

Airports

Mineta San Jose International (SJC) 8.9 km

San Francisco International (SFO) 57.9 km

Train

AmTrak 4.2 km

CalTrain San Jose 4.2 km

Bus

Bus stop200 m

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Comfort and Space

“I had a fantastic experience in the spacious room that featured two queen beds, plush pillows, and high-quality sheets. The overall ambiance made it very comfortable for a light sleeper like me. I appreciated how clean and presentable the room was, which really enhanced my stay.” view full review

Luxurious Bathing

“The bathroom was equipped with a heated tub, made for a relaxing experience. It was super clean and added a touch of luxury to my stay. After a long day, soaking in the hot tub was pure bliss, and I couldn't have asked for a better way to unwind.” view full review

Entertainment Options

“The large screen TV in the room was a good aspect, with both Netflix and YouTube. It was perfect for some downtime after exploring the area. I enjoyed cozy evenings watching my favorite shows right from the comfort of the bed.” view full review

Charming Pool Area

“The pool area was inviting, with comfy loungers and a hot tub available. It was a great spot to unwind and catch some sun. The overall atmosphere was relaxing, making it a perfect complement to the luxurious experience of the hotel.” view full review

General

No smoking on site
Internet access
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
ATM/Cash machine

Sports & Fitness

Fitness centre

Services

Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Outdoor swimming pool
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

355 Santana Row, San Jose, California, United States, 95128

Map view

355 Santana Row, San Jose, California, United States, 95128

City landmarks

Garden

Municipal Rose Garden

2.1 km

Museum

Rosicrucian Egyptian Museum

2.6 km

Store

Zanotto's Family Market

1.7 km

Garden

Rose Garden

2.2 km

Landmark

Vino Artist

1.8 km

Golf Course

Pruneridge Golf Club

1.8 km

Event hall

Ainsley House

3.6 km

Landmark

Buck Shaw Stadium

3.5 km

Landmark

Harris-Lass Historic Museum

2.4 km

Landmark

Los Gatos Creek

2.4 km

Church

Mission Santa Clara de Asis

3.2 km

Library

Central Park Library

3.2 km

Museum

De Saisset Museum

3.6 km

Church

Coachella Valley Church

3.1 km

Church

San Jose Quaker Meeting House

2.9 km

Spa Centre

Saigon Spa

2.9 km

Stadium

PayPal Park

4.0 km

Park

Central Park

3.3 km

Landmark

Statue of Saint Clare

3.5 km

Museum

Triton Museum of Art

4.0 km

Museum

The Tech Interactive

5.3 km

Landmark

Campbell Historical Museum

3.7 km

Stadium

SAP Center

4.3 km

Museum

Children's Discovery Museum of San Jose

5.0 km

Park

Campbell Park

3.9 km

Landmark

Shri Krishna Vrundavana Temple

3.8 km

Nearby

525 S Winchester Blvd North San Jose

Winchester Mystery House

520 m

Shopping Area

Santana Row

30 m

Mall

Westfield Valley Fair

530 m

Museum

American Firearms Museum

510 m

Restaurants

V Bar at Hotel Valencia

0 m

355 Santana Row

Ozumo Santana Row

0 m

355 Santana Row Suite #1010

Cielo

0 m

355 Santana Row

Left Bank Brasserie Santana Row

120 m

377 Santana Row Ste 1100

Maggiano's Little Italy

260 m

3055 Olin Ave Ste 1000

Pizza Antica

90 m

334 Santana Row Ste 1065

Rosie McCann's

150 m

355 Santana Row Ste 1060

The Counter Santana Row

160 m

3055 Olin Ave Ste 1035

Straits Cafe

90 m

333 Santana Row Suite 1110

Sino Restaurant and Lounge

100 m

377 Santana Row Ste 1000

Starbucks

150 m

2855 Stevens Creek Blvd Valley Fair Mall 1329

Reviews and Ratings

Feedback from previous guests about their experience.

58%

enjoyed the hotel and would happily stay again

5.8/10

Guest rating

Rooms

7.2

Location

9.2

Service

6.0

Dining

6.2

Gary

United States, March 2025

7.4/10

I had a wonderful experience at Hotel Valencia Santana Row, primarily due to the excellent location filled with shops and dining options. The staff's warmth made a significant impact on my stay, though I did encounter a few hiccups with the reception service. Overall, the beautifully decorated room and delicious breakfast certainly made up for any minor issues I faced.

Rooms

6.0

My room was spacious and attractively decorated, providing a comfortable atmosphere. However, I noticed the bathroom could use some updates, as the small tub and worn sink didn't match the room's overall decor.

Service

6.0

While the staff displayed professionalism and enthusiasm, my experience with the reception was less than ideal, as they seemed rushed and forgetful at times. Despite that, I appreciated the genuine effort from most of the staff during my stay.

Location

10.0

The location is superb, surrounded by vibrant shops and eateries. I felt very safe exploring the area, and the convenience of being in the heart of Santana Row was a major plus.

Dining

8.0

Breakfast was a delicious highlight, featuring a good variety of options, although I would have enjoyed a bit more selection. The food quality made for a positive start to each day.

Facilities

7.0

While the hotel had great amenities like a well-equipped gym and a lovely pool area, I found the rooftop bar frequently booked for private events during my stay, limiting access for guests.

Lawrence

United States, March 2025

6.0/10

My stay at Hotel Valencia was mostly enjoyable, with a lovely location and clean, spacious rooms. However, I had some hiccups with the check-in process, and the staff's attitude wasn't always great. The amenities like the pool and jacuzzi were nice, but the restaurant left a lot to be desired.

Rooms

8.0

The room was spacious and well-decorated, though I did have issues with the initial room not being ready upon arrival. I recommend asking for rooms that face the courtyard for a quieter experience.

Service

6.0

The service was a mixed bag. While some staff were friendly and accommodating, others at the front desk could improve their friendliness and efficiency.

Location

8.0

The hotel is perfectly situated in Santana Row, with tons of restaurants and shopping options nearby, which made it super convenient. I felt safe walking around the area.

Dining

6.0

Breakfast was decent but had limited options. I found the dinner at the hotel restaurant disappointing. It was a shame since the restaurant had a nice ambiance.

Facilities

7.0

The amenities, like the clean pool and hot jacuzzi, were really enjoyable. However, there were issues with noise in common areas, especially during the evening hours.

Brandon

United States, March 2025

6.2/10

My stay at Hotel Valencia Santana Row was quite enjoyable, though it came with a few quirks. The location is fantastic, with plenty of shops and restaurants nearby. The service was great, but I found the breakfast options a bit misleading. Overall, I appreciated my time there while feeling it could use a bit of updating.

Rooms

8.0

I stayed in a Deluxe King Room that was great, complete with a balcony and a comfortable bed. However, I've noticed that the rooms could use a little revamp.

Service

8.0

The staff was welcoming and efficient, contributing positively to my stay. Yet, I felt the greeting could be a bit more gracious.

Location

10.0

The hotel is perfectly positioned in the heart of Santana Row, which is ideal for exploring shops and dining options.

Dining

6.0

While I found the recommendation for breakfast a bit confusing-being directed to a bakery rather than a proper breakfast place-it was nice to have dining options close by.

Facilities

8.0

The hotel's amenities, like the pool and hot tub, were enjoyable, but the overall commercial vibe of the area might not appeal to everyone.

Elmer

United States, February 2025

5.0/10

I had an interesting stay at Hotel Valencia Santana Row. While the location was convenient and the hotel itself was attractive, I encountered some issues with the service that left much to be desired. The noise from the street was distracting at night, and the staff's attitude during check-in was less than welcoming.

Rooms

8.0

The room was stylish and clean, but it had some dust and spiderwebs in the air vents. The bed was comfy, making it a pleasant space despite those minor issues.

Service

5.0

Some staff members were fantastic, but overall, the service felt inconsistent. I experienced a lack of helpfulness at check-in and was disappointed with the overall hospitality level.

Location

9.0

The hotel's location in Santana Row was perfect for shopping and dining. It felt safe to walk around, and it was conveniently close to the airport.

Dining

6.0

I found the breakfast to be okay, but it was definitely not on par with what I would expect from a boutique hotel.

Facilities

7.0

The hotel offers great facilities like a pool, hot tub, and valet parking. However, I think there's room for improvement in housekeeping.

Ethel

United States, December 2024

5.2/10

My stay at Hotel Valencia Santana Row was pretty mixed. The location is fantastic, right in the heart of Santana Row with plenty of shops and restaurants nearby. But the service left a bit to be desired, as I experienced some hiccups during check-in and with staff responses. The rooms were clean and comfortable, but noise from neighbors did disrupt my nights. Overall, while I enjoyed the amenities and proximity to attractions, some service aspects definitely need improvement.

Rooms

6.0

The room I initially had was dark and uninviting, but I did get a clean and spacious room after a change. However, noise from neighbors was a concern during my stay.

Service

5.0

The staff were polite, but they seemed overwhelmed and not very helpful. I felt like important information about amenities was not clearly communicated.

Location

9.0

The location is a major plus, with lots of great shops and restaurants all around. It's perfect for walking and exploring.

Dining

5.0

Breakfast could use improvement-what was suggested as a breakfast spot turned out to be just a bakery. The actual offerings at the hotel were subpar.

Facilities

7.0

The hotel has good facilities including a pool and valet service, but there were some operational issues that could use better management.